Track Order

Track Your Order

Your journey with Oozoro doesn't end at checkout. Once your order has been dispatched, you can follow its progress until it reaches your doorstep.

How to Track Your Order

Once your order has been shipped, tracking information will be shared through the contact details provided during checkout.

  1. Place your order successfully on the Oozoro website.
  2. Wait for your order to be processed and dispatched.
  3. Once dispatched, you will receive your shipment tracking details.
  4. Use the tracking information provided to check the current status of your shipment.

Understanding Your Order Status

  • Order Confirmed: Your order has been successfully placed and received by our team.
  • Processing: Your order is being prepared and packed for dispatch.
  • Shipped: Your order has been handed over to our delivery partner.
  • Out for Delivery: Your shipment is on its way to your delivery address.
  • Delivered: Your order has been successfully delivered.

Haven't Received Your Tracking Details?

Tracking information is generally available after your order has been dispatched. If you have not received your tracking details after your order has been shipped, please contact our customer care team.

Please keep your order number ready when contacting our team so that we can assist you quickly.

Is Your Order Delayed?

Delivery timelines can vary depending on your location, delivery partner, weather conditions, public holidays, and other operational factors.

If your order has not arrived within the expected delivery window, please contact our customer care team and we will help you check the status of your shipment.

Tracking Information Hasn't Updated?

Sometimes tracking information may take some time to update after a shipment is picked up or moved between delivery locations.

If the tracking status remains unchanged for an extended period, please contact us with your order number so our team can assist you.

Need Help With Your Order?

Our customer care team is available to help you with order status, tracking, delivery, and other order-related questions.

Customer Care: 10:00 AM – 7:00 PM

Email: support@oozoro.com

Phone: +91 98207 52802

Tip: Keep your order confirmation and tracking details handy whenever you contact our customer care team. This helps us locate your order and assist you faster.